How to Manage Conflicts at Work? Negotiation: A Valuable Soft Skill in Business

It is inevitable: in one’s life within any organization. Sooner or later one finds oneself having to manage a conflict . In a company , then, due to the nature of the organization and the emotional burden that stress at work can imply. Conflicts can be the order of the day.

Whether it involves us personally or our colleagues. Conflict management requires great negotiation skills and knowledge of resolution strategies and techniques.To avoid the outcome of the conflict being the worst. Generating irreparable fractures that weigh down the work environment.

Triggers of conflict in the workplace

The causes of friction that leads to conflict between buy phone number list colleagues or between individuals and the organization can be of three types:

• Individual Factors – Differences of opinion, conflicts of interest and emotions arising at the time of conflict or pre-existing can lead to the outbreak of conflict between individuals.
• Contextual factors – Ambiguity, lack of information and the lack of definition of responsibilities are the premises for the birth of conflicts in the company.
• Organizational Factors – Competitions between organizational substructures (such as departments or work groups) are almost inevitable. When such conflict exceeds healthy competition over performance.The issue can escalate into interpersonal conflict.

Conflict Management: 5 Approaches

To understand how to manage conflict at work. It is essential to first analyze it: what generates it and what situation the parties involved find themselves in.

Here are 5 approaches that can solve the issue and when to put them into practice.

1. 1. Accommodative approach
      When one of the parties involved has no interest in opposing each other to defend their position at all costs. When it is wrong : when the result of the conflictual confrontation has a significant weight for us.Combative approach

Do not give up on the other party. Putting them under pressure.When it is wrong : when the other party has power or greater competence.

1. 1. Escape approach
      The management of the conflict is suspended. Temporarily avoiding dealing with it.
      >When it is right : in decisions with few implications and when it is necessary to take time to calm down.
      >When it is wrong : in the case in which the problem from the gema master in international marketing management to the creation of a digital startup: the experience of the founders of mindhub project requires an immediate position to be taken.

1. 1. Compromise approach
      The parties manage to find a balance in satisfying their interests.
      >When it is right : when the parties are balanced in terms of power and skills. When other approaches have not found a solution.
      When it is wrong : when the power between the parties is strongly unbalanced.

1. Win-win approach
   When we talk about creative conflict resolution. We are referring to this approach. The negotiator’s skill consists in finding the greatest satisfaction taiwan lists for both parties Maintaining a positive climate.
   >When it is right : in cases where the situation allows time. To resolve the conflict and both parties have equal importance.
   When it is wrong : when the situation requires an immediate conflict resolution for the good of the company.